Global Medical Response provides an innovative solution set for Metropolitan Fire-EMS agencies challenged with low priority medical calls and high utilizers overburdening available system resources. GMR integrates our proven 911 Nurse Navigation program with supplemental non-emergency medical transport options to augment Fire-based resources. Departments that implement Nurse Navigation reduce unnecessary responses and non-transport calls, keeping units available for higher-priority emergencies and reducing fatigue on department members. Patients benefit by accessing care that better meets their needs, often at a significantly lower cost than an emergency department. Visit our booth to learn more and put the “E” back into EMS.